Gift Vouchers are available to purchase immediately via website download.

Delivery Information
Collection from our Banbury showroom is available on the majority of our products free of charge, please select this option at checkout. Please bring your payment card and photo ID with you on collection. Our showroom is open 9am-5.30pm Monday to Saturday (but please check before travelling). Payment will be taken from your card once your order has been picked and packed by our warehouse.

Orders received before 12.00 noon will, wherever possible and subject to stock availability, be dispatched the same day.  In busy periods, parcels may take longer to dispatch.  All parcels are sent via a Signed for Courier Service which will require someone to be in when the parcel is delivered unless a safe place instruction has been provided.

If you have any queries with regard to your delivery, please call on 01295 701 701 or email customerservices@williampowell.com


DELIVERY CHARGES

Standard Delivery £4.95
Available to the UK Mainland and can take up to 3 - 5 working days.

UK Mainland – Includes England, Wales and parts of Southern Scotland (AB10-36, DD, DG, EH, FK, G, KA, ML, PH1-14, TD, KY)

Next Working Day £10.00
Available on orders placed by 12.00 noon to UK Mainland addresses, Monday to Thursday only.  Parcels are sent on a 24 hour next working day service with APC. Orders placed on Friday morning on a Next Working Day service will be delivered the following Monday and orders placed on a Friday afternoon, Saturday and Sunday will be delivered the following Tuesday.  In the event of a Bank Holiday, this will take an extra day. The Next Working Day service cannot be used for goods paid for by cheque, any item being personalised or certain heavy goods.  You will be advised if the Next Day Service cannot be applied to an order.

Highlands & Islands £12.95
For postcodes IV, HS, KA27-28, KW, PA, PH, AB37-56, FK19-21, ZE.  Delivery is made by APC or Royal Mail up to 20kg and can take up to 3 - 5 working days.

Isle of Man
For postcode IM up to 2kg (volumetric) parcels are sent via Royal Mail and cost £10 per parcel. Parcels over 2kg are sent with APC and cost £31.95 per parcel. Delivery can take up to 3-5 working days.

Northern Ireland
Postcode BT up to 2kg (volumetric) parcels are sent via Royal Mail and cost £10 per parcel. Parcels over 2kg are sent via APC and cost £18 per parcel. Delivery can take up to 3-5 working days.

International POA
Overseas orders (including Eire, Jersey, Guernsey and Isle of Scilly) are charged based on the volumetric weight of the final parcel. Please email us customerservices@williampowell.com or call 01295 701 701 to confirm the delivery price. If ordering online the website may allocate a price for delivery but this may be altered at dispatched due to the final volumetric weight. We will contact you should the price change. 


ADDITIONAL INFORMATION:

Payment by Cheque 
Goods paid for by cheque will not be dispatched until the cheque has been bank cleared; please allow up to 14 days for delivery. 

Payment for Goods
For orders paid by credit or debit card, payment will only be taken when the goods are dispatched.  This does not apply to special request orders or services of our Gunroom when full or part payment may be taken in advance.

Discounted/Sale Exchange Orders
If an order is returned which includes discounted or sale items for an exchange, there is an additional postage charge on the exchange order at the standard price.